Terms of Service

The following terms and conditions govern all use of the shortn.li website and all content, services, and products available at or through the website. shortn.li (referred to as the Site, Website, Service or just shortn.li) is owned and operated by Hello Digital Media (hellodigital.media) and is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, shortn.li’s Privacy Policy) and procedures that may be published from time to time on this Site by shortn.li (collectively, the Agreement).

Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the website, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by shortn.li, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 18 years old. If you are under the age of 18 and above 13 years, you can use the service with permission of a parent or guardian.

What is shortn.li?

shortn.li is a lead capture, customer acquisition and customer retention platform for businesses which provides reporting and analytics services to marketers to help them create better customer experiences in their products.

Your shortn.li Account and Site.

To use shortn.li Site and Service, you will be required to register. We may collect your profile information to make the service personalized to you. Accepting personal information will be as per guidelines outlined in our Privacy Policy. We reserve the right to reject users without any explanation and have the right to do so at our discretion.

If you create an account on the Website, you are responsible for maintaining the security of your account and its content, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the Website. You must not describe or assign content to your account in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and shortn.li may change or remove any description or keyword that it considers inappropriate or unlawful, or otherwise likely to cause shortn.li liability. You must immediately notify shortn.li of any unauthorized uses of your account or any other breaches of security. shortn.li will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.

License Grant.

We make our Service and Website available to you at our discretion. When you access shortn.li Website, Software or Service, we grant you a commercial, personal, revocable, non-exclusive, and limited license to use our Website and the Service. You acknowledge that we maintain all right, title, and interest to any Service offered through our Website. This means you cannot sell our Software to anyone, share your license with anyone else, decompile, reverse engineer modify or otherwise attempt to copy our Software or Service. Above condition also applies even if we offer our Software for free. You agree not to access or otherwise use shortn.li unless permitted through this Agreement. Additionally, You may not reverse engineer, disassemble, modify, decompile, rent, sell, lease, or the Software or any portion of it.

We reserve the right to terminated this license with or without reason any time. Also, this license may be terminated if you are engaged in any activities that may be found damaging to Our rights. If you wish to end or terminate this license, you can do so by stopping to use our Website or related Services.

User Guidelines.

If you operate an account with shortn.li, You are entirely responsible for the Usage, and any harm resulting from, that Usage. shortn.li reserves the right to refuse service at any time:

You also agree with following with relation to using shortn.li to:

  1. You will not distribute, disclose, copy or scrape any part of this Site or the Service.
  2. You may not sell, distribute, loan, lease, transfer, or subcontract shortn.li Service or your access.
  3. You will engage in unlawful, deceitful, or misleading activities or advertising practices.
  4. You may not take any action or do something that imposes an unreasonably large load on our infrastructure.
  5. You will not attempt to compromise the system integrity or security.
  6. You agree to provide accurate and truthful information.
  7. You agree not to misrepresent your affiliation with a person or entity or impersonate or impose any individual or entity.
  8. You agree that you will not hold shortn.li responsible for your use of this Site or its Services.
  9. You agree that you will use this Site in compliance with the law and will not use it for any criminal or unlawful communication.
  10. You agree that you will fully comply with any third-party licenses relating to the Service or Content, and have done all things necessary to successfully pass through to end users any required terms;
  11. You also agree to ensure that the content you use does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive content; the Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);
  12. You agree to ensure that your account is not named in a manner that misleads your readers into thinking that you are another person or company. For example, your account’s URL or name is not the name of a person other than yourself or company other than your own; and

shortn.li reserves the right to remove any screenshot (or content created on shortn.li, e.g. comments, messages, avatars, etc.) for any reason whatsoever. Please read our Handbook for rules and guidelines on what types of content are deemed inappropriate at shortn.li.

shortn.li reserves the right to ban any member or website from using the service for any reason.

If you delete Content, shortn.li will use reasonable efforts to remove it from the Website, but you acknowledge that caching or references to the Content may not be made immediately unavailable.

Without limiting any of those representations or warranties, shortn.li has the right (though not the obligation) to, in shortn.li’s sole discretion (i) refuse or remove any content that, in shortn.li’s reasonable opinion, violates any shortn.li policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Website to any individual or entity for any reason, in shortn.li’s sole discretion. shortn.li will have no obligation to provide a refund of any amounts previously paid.

Responsibility of Website Visitors.

shortn.li has not reviewed, and cannot review, all of the material posted to the Website, and cannot therefore be responsible for that materials content, use or effects. By operating the Website, shortn.li does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. The Website may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. The Website may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. shortn.li disclaims any responsibility for any harm resulting from the use by visitors of the Website, or from any downloading by those visitors of content there posted.

Payments, Billing & Recurring Billing.

In order to start using shortn.li, we may require you to make a one-time or recurring payment. We may allow you to make payment using a credit card with a monthly or yearly recurring billing frequency which depends on the billing plan selection.

By using our Service, you agree that the credit card you provide will be charged as per the specified package. If you need any additional information about billing or have any billing or payment problems, you can contact us at support@shortn.li.

By using our Service and Software and you agree that your credit card will be charged per the package specified. If you have any issue with any payments or problems with billing, please contact us at support@shortn.li. We do not store your payment information as we use third party payment processors. Your payment information will be shared with our payment processors.


When you start using shortn.li services, you will be entitled to a full refund within seven (7) days of purchasing our services if you have chosen the monthly billing plan. All subsequent monthly payments after first payment will not be eligible for a refund. If you are on monthly billing plan and have chosen to cancel it, you can write to support@shortn.li as soon as possible, and we will not charge your credit card from subsequent month.
For yearly paid plans, you will be entitled to a full refund during first 30 days of starting the use of our Services. Cancellations starting after 30 days are refunded on prorated basis for remaining duration starting from following month.


While using shortn.li, you may choose to cancel the service anytime by emailing support@shortn.li. Please note that once the service is canceled, your account and all related information may be deleted after current billing period. After cancellation, you will continue to access the Service until your current billing cycle is over. Cancellations, which are done within seven (7) days of starting a monthly plan and within thirty (30) days of first starting a yearly billing are refundable.


Depending on the type of product or plan you choose on shortn.li, we may or may not charge you sales tax while using our services. You agree that you have sole responsibility for paying any taxes or fees associated with using our Website and services and that you will pay any associated taxes or fees even if we don't charge it to you.

Intellectual Property.

This Agreement does not transfer from shortn.li to you any shortn.li or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with shortn.li. shortn.li, the shortn.li logo, and all other trademarks, service marks, graphics and logos used in connection with shortn.li, or the Website are trademarks or registered trademarks of shortn.li or shortn.li licensors. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any shortn.li or third-party trademarks.


shortn.li reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. shortn.li may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.


shortn.li may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your shortn.li account (if you have one), you may simply discontinue using the Website. Notwithstanding the foregoing, if you have a VIP Services account, such account can only be terminated by shortn.li if you materially breach this Agreement and fail to cure such breach within thirty (30) days from shortn.li notice to you thereof; provided that, shortn.li can terminate the Website immediately as part of a general shut down of our service. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer of Warranties.

The Website is provided “as is”. shortn.li and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither shortn.li nor its suppliers and licensors, makes any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Website at your own discretion and risk.

Limitation of Liability.

In no event will shortn.li, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement or substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to shortn.li under this agreement during the twelve (12) month period prior to the cause of action. shortn.li shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

General Representation and Warranty.

You represent and warrant that (i) your use of the Website will be in strict accordance with the shortn.li Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside) and (ii) your use of the Website will not infringe or misappropriate the intellectual property rights of any third party.


You agree to indemnify and hold harmless shortn.li, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys fees, arising out of your use of the Website, including but not limited to out of your violation this Agreement.


This Agreement constitutes the entire agreement between shortn.li and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of shortn.li, or by the posting by shortn.li of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Website will be governed by the laws of the state of California, U.S.A.

This Terms of Service was crafted from Wordpress.com's version, which is available under a Creative Commons Sharealike license.